Problem-Solving Techniques Training
The Problem-Solving Techniques seminar explains how to address, analyze, and resolve problems analytically and systematically,
as well as how to effectively use the fundamental problem-solving tools and techniques
applied at each stage.
In the final section of the Problem-Solving Techniques Training, participants take part in a group exercise based on a practical case study.
Participants learn not only how to apply these techniques but also where and when they should be
used.
– Introduction
– Problem Definition
– Stages of Problem Solving
– Problem Analysis
– Problem-Solving Techniques
– Brainstorming
– Data Collection, Data Grouping, Check Sheets, and Run Charts
– Pareto Diagram
– Flowcharts
– Cause-and-Effect Diagram
– Histogram
– Scatter Diagram
– Control Charts
– Relationships Between Problem-Solving Steps and Techniques
Practical Application
– Group Exercise on Problem-Solving Techniques
– Sharing Practical Applications and Solutions
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