Training Objectives

The objective of this training is to share the knowledge required to effectively and successfully implement
the concept and fundamental principles of process management within organizations. Our specific objectives are to:
– Provide a comprehensive and accurate understanding of process and process management concepts as corporate
management tools, emphasize their importance for organizational and individual development, and raise awareness
– Evaluate the key elements required to establish a high-performance and successful process management structure and
the risks that may hinder its effectiveness
– Share the essential factors and strategies required to implement process management at an organizational level as a
professional management style, philosophy, and approach
– Enable participants to become familiar with the different areas of process management through practical exercises
and role-playing activities
– Establish a common approach, awareness, understanding, and consistency in the implementation of process management
to strengthen organizational culture, values, and integrity.

Training Program Content
– Definition of a Process
– Process Components
– Functional and Process-Oriented Management
– Process Identification
– Inputs, Outputs, and Resources
– Process Mapping
– Process Architecture and Process Analysis
– Process Performance Indicators
– Identification of Critical Processes
-The Concept of Measurement
– Critical Process Parameters and Metrics
– Process Analysis and Identification of Improvement Opportunities
– Implementation and Monitoring of Process Changes
– Process Improvement Methodology – Fundamental Stages
– Process Improvement Teams – Team Dynamics

Duration
The training duration is 2 days.

Participants
Managers, departments, and teams across all functions and levels within an organization, as well as employees at all levels
who wish to develop their knowledge and awareness of process management.

INFORMATION / REGISTRATION

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